Support Services


RN to BSN Online Program Support Services

Being enrolled in an online nursing program can certainly provide flexibility. However, at the University of Cincinnati College of Nursing we ensure that you have access to the support and resources you need to be connected and successful. Here is an overview of the resources that you will have access to as an online RN to BSN student.

Academic Advising

Your academic advisor assists you throughout your program from the initial information session through graduation. They will guide you through the admissions process and once admitted to the program will assist you with registration and answer questions related to program curriculum. Your advisor will monitor your academic performance, advise you regarding academic progression and help you with course scheduling, withdraw and/or re – enrollment.  

Financial Aid

All financial aid for the RN to BSN program is managed by the university's Financial Aid Office. To access the FAFSA, check on your award status, or for questions regarding your aid, be sure to visit the Financial Aid website.


Blackboard Help Center

Blackboard is the official learning management system at the university, which resides within Canopy, UC's eLearning ecosystem. We use Blackboard to post course documents, share extra material, post discussion boards, give online exams, post grades and more.

Canopy is your central portal for all things eLearning. Blackboard is the tool for keeping on top of all your classes. 

Need help? Getting questions answered couldn't be easier. Blackboard Help Center is there to assist you via phone and email seven days a week when classes are in session.


  • Phone: (513) 556-HELP (4357) or toll free at 1-866-397-3382
  • Email:
Within Blackboard, you'll find the RN/BSN Program Community. This provides an online community of other RN/BSN students with whom you can interact.

Center for Academic Technologies and Educational Resources

Your College of Nursing Center for Academic Technologies and Educational Resources (CATER) facilitates maximizing the use of educational technology used in the College of Nursing.

View our Technology Resources for online RN to BSN students.


Learning Assistance Center

Your Learning Assistance Center offers a variety of academic assistance services including writing resources, learning strategy resources, and stress & anxiety resources.


UC Administrative Offices

Your UC Administrative Office assists with financial aidOnestop Student Services Center, veteran’s services, disabilities services, and more.

UC Online Library

Your UC Online Library provides access to over four million volumes in UC's libraries as well as access to online databases, e-journals, e-books, videos, films, images, and more. You can also link to the Web sites of our 10 library locations, as well as the library affiliates and community partners with whom UC Libraries work closely.